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Privacy Policy

General Information

Thank you for visiting our website and using our app! Protecting personal data is of utmost importance to us. Calm Spirit is committed to protecting your personal data and handling it with the utmost care and respect. This Privacy Policy aims to inform you about the processing of personal data on our website and in our app. Personal data («data») refers to any information relating to an identified or identifiable person. «Processing» of data means any operation or set of operations performed on personal data, whether by automated means or not, such as collecting, recording, organizing, structuring, storing, adapting or altering, retrieving, consulting, using, disclosing by transmission, dissemination or otherwise making available, aligning or combining, restricting, erasing, or destroying.

This Privacy Policy can be accessed and printed at any time on the website. We reserve the right to amend this Privacy Policy to ensure compliance with legal requirements.

 

Controller

The controller for your personal data is:

Alitjaha SHP8EAM Media
4104 Oberwil
Switzerland

Email: info@calmspirit.ch

The controller is any natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data. A&G Calmspirit KLG is the controller regarding the use of Calmspirit services and products outside the European Union.

 

Data Protection Officer

To protect your data, we have appointed a Data Protection Officer (DPO). You can reach our DPO at any time here: info@calmspirit.ch.

 

Scope of Data Processing

We only process data as necessary to provide a functional and user-friendly website and app, as well as to deliver our content and services.

We utilize various third-party providers (e.g., for hosting or mailing services) who process data on our behalf. We have entered into data processing agreements with these providers to ensure an adequate level of data protection. For more information about the third-party providers we use, please contact our DPO.

We process contact information, usage data, or other information you provide to us. Details are outlined in the following table or provided directly when the data is collected:

DataPurposeLegal Basis

Contact details (e.g., name, address, phone number), other contract data (e.g., orders)Communication or storage/processing of data to establish, execute, and/or process a contractual relationship, including our online servicesContractual obligation

Contact, contract, and usage dataData analysis based on our legitimate interests in quality assurance and marketingLegitimate interest

Data provided based on consent (e.g., during registration)Use of data for specified purposes based on your consentConsent

 

Cookies and Other Tools

Our app uses cookies, which are small text files stored on your device. Cookies serve to make the app more user-friendly and efficient. We use transient cookies (deleted when you close the app) and persistent cookies (stored for a predefined period). You can configure your device or app settings to reject third-party or all cookies; however, this may limit app functionality.

We use cookies as follows:

Type of CookiePurposeLegal Basis

Necessary cookiesEnsure proper functioning of our appLegitimate interest

Advanced cookiesAnalyze user preferences to improve offeringsConsent

 

Advertisements and User Consent

Our app and website may display advertisements from third-party providers. These advertisements help us maintain and improve our services. To deliver personalized and relevant ads, third-party ad networks may collect certain data about your device, usage, or preferences.

 

Data Collection for Ads

We or our advertising partners may process the following types of data to display ads:

  • Device information (e.g., device model, OS version, unique identifiers)

  • Usage data (e.g., time spent in the app, features used, content accessed)

  • Location data (if enabled)

  • Behavioral data (e.g., interactions with ads)

 

Purpose

The data collected is used for:

  • Displaying personalized or non-personalized ads

  • Analyzing ad performance (e.g., impressions, clicks)

  • Preventing fraud and abuse in ad networks

  • Improving user experience by tailoring ads to your preferences

 

Consent

  • Personalized Ads: We require your explicit consent to show personalized ads that use your data to tailor advertisements.

  • Non-Personalized Ads: These may still be displayed without using data for personalization. However, some non-personalized ads may still process limited data for fraud prevention or aggregated reporting.

You can manage your ad preferences, including withdrawing consent for personalized ads, directly in the app settings. Please note that disabling personalized ads may result in seeing ads that are less relevant to you.

 

Third-Party Advertising Partners

We work with reputable third-party advertising partners such as:

  • [List of Ad Providers (e.g., Google AdMob, etc.)]

  • These partners may use cookies, SDKs, or similar technologies to collect and process data. For more details, please refer to the respective privacy policies of our advertising partners.

 

Legal Basis

  • Personalized Ads: Based on your consent (GDPR Article 6(1)(a)).

  • Non-Personalized Ads: Based on legitimate interests (GDPR Article 6(1)(f)) or as required for contract fulfillment.

 

Children’s Privacy

If your app targets or is used by children under the age of 16, we comply with the requirements of laws such as COPPA (for the U.S.) or GDPR (for the EU). We ensure that no personalized ads are shown to users under 16 without parental consent.

 

Opt-Out and Managing Preferences

Users can opt out of interest-based ads by:

  • Adjusting the settings in the app.

  • Managing ad settings through their device (e.g., «Limit Ad Tracking» on iOS or «Opt out of Ads Personalization» on Android).

For more details on how we and our partners process your data for ads, or to manage your preferences, contact us at info@calmspirit.ch.

 

Contact and Emails

If you send us an email or contact us via the contact form, the information from your inquiry, including the contact details provided, will be stored and processed for the purpose of handling the inquiry as follows:

DataPurposeLegal Basis

Your inquiry, contact details (e.g., name, company, country, email address), or other data provided in the inquiryCommunication or storage/processing of data to handle business inquiries, establish, execute, and/or process a contractual relationship, including responding to your inquiry or handling a refundContractual obligation

Processing based on your consent to respond to the inquiryConsent

 

Retention and Deletion of Data

We store personal data only as long as necessary for the processing purpose and limit retention to the minimum required. You can delete your data anytime via account settings in the app or on our website by selecting «Delete My Account.» If an active subscription exists, data deletion may not be possible due to contractual obligations. Once the purpose of processing ends or you request deletion, we only retain data to comply with legal obligations, such as statutory retention periods.

 

Your Rights

You have the following rights regarding your personal data:

  • Right of Access: Obtain confirmation on whether data is being processed and access the data.

  • Right to Rectification or Deletion: Correct inaccurate data or request deletion.

  • Right to Restriction of Processing: Limit processing under certain conditions.

  • Right to Data Portability: Receive data in a structured, commonly used format.

  • Right to Withdraw Consent: Revoke your consent at any time with future effect.

  • Right to Object: Object to data processing based on legitimate interests or public tasks.

To exercise these rights, email us at info@calmspirit.ch. Additionally, you have the right to file a complaint with a data protection authority.

 

Processing of Applicant Data

If you apply for a position with us, we process personal data such as your name, email, address, phone number, gender, employment history, qualifications, language skills, and other relevant information provided during the application process. This processing is based on the necessity to fulfill pre-contractual obligations or, where applicable, for employment purposes. Additional data may be requested for employment purposes, such as your date of birth or employment documents.

Effective Date

This Privacy Policy is effective as of May 2025.

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